This section of the site aims to provide a set of useful resources for organisations/individuals looking to provide legal information and/or services through a digital medium.

This information will be assembled and published by The Legal Education Foundation, making use of our broadening knowledge and widening network of contacts. It is envisaged that this will build, over time, into a library of priceless information.

Guidelines

General Data Protection Regulation (GDPR)

These regulations will apply from 25th May 2018. The Information Commissioner’s Office (ICO) has some useful guidance to help organisations prepare.

ICO Guide to GDPR

Preparing for the GDPR (12 steps)

Gov.uk – Government Service Design Manual

A pool of guidance and advice about how to design and build digital services from teams across government.

Government Service Design Manual

Legal Services Corporation

A set of guidelines and resources produced by a US grant provider for their Technology Initiative Grants. These are clearly aimed at potential US grantees, but much of the information could prove equally useful in the UK.

Resources and Initiatives

Best Practice

Tech for Good

Loads of us have great Tech for Good ideas. But while having an idea is relatively easy, knowing what to do with it next is much harder.

Tech For Good asked Ellie Hale from the Centre for Acceleration of Social Technology.

I’ve Got a Tech for Good Idea! What Should I Do Now?

User-Centred Design

An accessible introduction to the ideas of user-centred design, written by David Travis of (UserFocus).

The Fable of the User-Centred Designer

Disability Law Service

TLEF has commissioned a guide to best practices for ensuring that your website is both accessible and usable by disabled people, including a review of the relevant law. The guide was prepared by Disability Law Service, a charity that provides free legal advice to disabled people and their carers (dls.org.uk).

Best Practices for an Accessible and Usable Website

Law For Life

Evaluation of a series of e-learning modules for communities on common social welfare law. The modules use e-learning tools that are intended to be easy and intuitive to use with video and images, on-screen coaches/narrators, simulations and case-studies. How did the trial users find them?

E-learning module evaluation feedback report

Shared Experiences

Nesta – Going Digital

This report explores the experiences of charities that have developed digital products and services and offers top tips for charities going down this route.

Going Digital

New Law Journal – Looking Forward

In this article for newlawjournal.co.uk, Roger Smith looks at the latest technology from IBM and asks: “Could technology provide legal empowerment as the government withdraws funding?”

The article is reproduced here by kind permission of newlawjournal.co.uk.

Legal Services Corporation – Technology Initiative Grants

Roger Smith has written a report on his attendance at the 15th Annual Technology Initiative Grants Conference of the Legal Services Corporation in the USA.

This was held recently in San Antonio, Texas and Roger’s report highlights some of the latest worldwide developments and discussion around the use of technology in the provision of legal services.

To view the report, click here.

Innovation in the Delivery of Legal Services

A thought-provoking report from David Gilmore and Matthew Howgate.

Innovation in the Delivery of Legal Services

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