The project aims to ensure that the Unit is at the forefront of using technology to support Litigants in person with legal problems.
This is the second stage of two to use of information technology to provide an easy to use guided application process for applicants and referrers and to link volunteer barristers more quickly and effectively with applicants with the overall objective of ensuring that unit operates as efficiently as possible with its resources.
It will create
a clear, informative and accessible website and online application service.
Improve website pathways for people with disabilities, including visual, hearing, cognitive and motor impairments)
Implementing a Salesforce tool, Marketing Cloud, to regularly send case summaries seeking assistance with volunteer barristers, based on urgency, appropriate area of law, circuit and year of call
Integrating and automating the online application service and volunteer portal with the database the Unit uses to manage cases; Salesforce.